Privacy Policy
Effective Date: August 1, 2025
This Privacy Policy describes how MULK Family Inc. ("we," "us," or "our") collects, uses, and shares information in connection with your use of our website. We are committed to protecting your privacy.
1. Information We Collect
We collect the following types of information:
Information You Provide to Us: When you use our Request/Contact Form, we collect personal information, which may include:
- Full Name
- Nationality
- E-Mail Address
- Preferred Dates
- Preferred Experience
- Preferred Tour
- Any other information you provide in the "Comments" field.
Information We Collect Automatically: When you visit our website, we may automatically collect certain information, such as your IP address, browser type, and information about your visit through the use of cookies and access logs.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide you with information about our tours and experiences.
- To communicate with you regarding your requests and bookings.
- To arrange and provide travel services. For this purpose, we will share necessary information with our travel partner, Houdini Inc.
- To improve our website and services by analyzing user traffic and behavior.
- To comply with legal obligations.
3. Sharing of Information with Third Parties
We do not sell or rent your personal information. We will not share your personal information with third parties without your consent, except in the following circumstances:
- Travel Partner: To arrange and execute travel services, we will provide necessary personal information to our trusted partner, our trusted service providers involved in your travel arrangements.
- Legal Requirements: When required to disclose information by law, regulation, or other legal processes.
4. Use of Cookies
Our website uses cookies to enhance your user experience and for website analytics (e.g., Google Analytics). Cookies are small text files stored on your device. You can control or refuse the use of cookies through your browser settings, but please note that some features of the site may not function properly without them.
5. Data Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a new effective date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
MULK Family Inc.
Managing Director：Hidehito Fukuyama
Address：2F, 1-7-19 Kaigan-dori, Sumoto city, Hyogo, Japan Hyogo Prefecture Governor-registered Regional Travel Agency No. 869
Email: info@mulkfamily.co.jp
